Effective Date: [01-01-2025]
Business Name: Well Done Creatives
Website: www.welldonecreatives.com
Contact Email: contact@welldonecreatives.com

Well Done Creatives ("we," "our," or "us") is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, business details, or other identifiers you voluntarily provide via forms, surveys, or direct communication.

• Technical Information: IP address, browser type, device information, access times, and pages viewed using cookies or analytics tools.

• Project Information: Details about your website, branding, or marketing project provided during consultation or onboarding.

2. How We Use Your Information

We use collected information for purposes such as:

• Providing and managing our services

• Processing payments and invoices

• Responding to inquiries or customer support requests

• Sending newsletters, updates, or marketing communications (opt-in only)

• Improving our website functionality and user experience

3. Cookies and Tracking Technologies

We use cookies and third-party tools like Google Analytics and Microsoft Clarity to gather insights about website traffic, behavior patterns, and user experience. You may disable cookies via your browser settings, but some features of our website may not function properly without them.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who help us operate our business, such as:

• Payment processors (e.g., Stripe, PayPal)

• Hosting providers or domain registrars

• Project management or CRM tools

These third parties are only given the information necessary to perform their specific tasks and are bound by confidentiality obligations.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Request access to personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

To exercise these rights, contact us at hello@welldonecreatives.com.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or enforce our agreements. Project-related files are typically retained for up to 60 days after completion.

8. Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Well Done Creatives
contact@welldonecreatives.com
www.welldonecreatives.com

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For information related to purchases, billing, cancellations, or refunds, please refer to our Terms and Conditions.